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Courses >
Business Administration > Understanding the Human Resources Function
Syllabus:
All
courses run for six weeks, with a two-week grace period at the end. Two
lessons are released each week for the six-week duration of the course.
You do not have to be present when the lesson is released, but you must
complete each lesson within two weeks of its release.
A new
section of each course starts on the second or third Wednesday of each
month. If enrolling in a series of two or more courses, please be sure
to space the start date for each course at least two months apart.
| Week One |
| Wednesday - Lesson 01 |
Do
you ever wonder why the field of human resources is the way it is? How
it has evolved? In our first lesson, we'll travel through history to
explore the roots of human resources. You'll see how the modern human
resource function has evolved from trade guilds, through the industrial
revolution, to modern times.
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| Friday - Lesson 02 |
What
exactly does the human resource professional do on the job? In this
lesson, we'll take a look at the variety of vital activities that are
frequently included in the human resources function. This variety can
include everything from recruiting, hiring, and retaining employees, to
labor management relations and workplace safety and training.
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| Week Two |
| Wednesday - Lesson 03 |
How
does someone go about finding and hiring a new employee? The initial
preparation for hiring is often done in the quiet of an office, which
may make it seem like new employees just magically appear. Today, we'll
explore what goes on in that quiet office to ensure that the employee
who appears is the right one for the job. We'll focus on preparing
advertisements and application forms, how to review and screen
applications, conduct interviews, and verify information to ensure that
it's correct.
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| Friday - Lesson 04 |
Interviews
and background checks are key components of the hiring process. The
interview is your chance to evaluate the job applicant in person to see
how well his or her skills match your job requirements. So today, we'll
look at each part of the interview—from how to set it up and what
approach to take to rating the person after the interview.
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| Week Three |
| Wednesday - Lesson 05 |
How
do you get someone to apply for a job? Solid recruiting practices using
both traditional and nontraditional techniques will ensure that you
have a large pool of applicants from which to pick and choose.
Traditionally, many companies simply run a classified job ad when they
need a new employee, but in this lesson, we'll explore other
alternatives that may be equally effective in recruiting.
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| Friday - Lesson 06 |
What
motivates a quality employee to stay on the job? What can you do to
keep employees happy and working? In this lesson, we'll analyze job
satisfaction and the factors that keep employees happy. Then we'll look
at some unique programs that provide incentives for employees to stay
on the job a long time.
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| Week Four |
| Wednesday - Lesson 07 |
What
rights do employees have? What are moral rights and how can the company
protect them? What is the difference between a moral and a legal right?
This lesson explores both moral and legal rights and how they can be
used to benefit employees. We'll also take a look at what to do if an
employee complains that either moral or legal rights are not being
protected.
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| Friday - Lesson 08 |
What
legal responsibilities does a company owe its employees? Today's lesson
provides an overview of the many laws that impact the workplace. We'll
examine laws that govern union-management interactions, prohibit
discrimination, set wage and hour requirements, and set benefit and
safety standards. I'll also point out some Internet resources that will
help you easily stay up to date as these laws change.
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| Week Five |
| Wednesday - Lesson 09 |
Do
you have a policy manual at work? What policies are included in the
manual? How does anyone ever decide what policies to include? In this
lesson, we'll take a look at policy manuals—what they should include,
what policies are most common, and what you should do to ensure that
your policies comply with the law.
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| Friday - Lesson 10 |
How
can workplace communication be effective? What should you do to ensure
that communication is taking place on a regular basis? Today, we'll
focus on the need for effective communication programs at work and how
to implement them. You'll find out how to keep communication running
smoothly throughout the organization.
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| Week Six |
| Wednesday - Lesson 11 |
What
should a strong employee benefit program include? What is involved in
putting a benefit package together? Benefits are a great way to attract
and keep employees. So today we'll take a look at such common
employment benefits as insurance and retirement. We'll cover how to put
together a benefit package, and options for including free benefits
that are attractive to employees.
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| Friday - Lesson 12 |
Have
you ever wondered what makes a human resource professional successful?
In our final lesson, we'll take a look at eight habits that successful
professionals adopt. You'll leave with the insight and ability to
achieve excellence at work!
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To purchase this course, click the Enroll Now button below:
This
course includes a knowledgeable and caring instructor who will guide
you through your lessons, facilitate discussions, and answer your
questions. The instructor for this course will be Ann Nevers.
 With
a law degree and masters in health law, Ann Nevers is involved in
dispute resolution in areas of business, employment, and health care.
She regularly teaches courses in business law, employment law, dispute
resolution, and health care. She has published a number of academic
articles, edited legal manuals, and written chapters on employment,
dispute resolution, and health care topics. She has industry experience
as a director of a regional corporation.
To purchase this course, click the Enroll Now button below:
Requirements:
Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins
(two free and simple downloads you obtain at
http://www.adobe.com/downloads by clicking Get Adobe Flash Player and
Get Adobe Reader).
To purchase this course, click the Enroll Now button below:
Student Reviews:
"An excellent course! Thank you."
"An excellent introductory course for those looking to get
their feet in the HR door...Professor Nevers is an excellent teacher
who has a way of explaining subject matter in a clear, concise way. I
recommend this course to everyone."
"Ann, Great class! This was my first on-line class, but it
won't be my last. The HR topic was covered thoroughly, well-paced, and
entertaining. Your topic pace was well thought out and provided just
enough material each week to fit into my schedule. I found the entire
subject very interesting and meaningful, since HR touches all of our
jobs. Hopefully, this can add to my career plans for the future. Keep
on teaching!"
"Ann, I very much enjoyed your class, it's uncanny how many
of the topics happened to coincide with something I was working on at
my job. I'm looking forward to the employment law class."
"Ann Nevers is an exceptional instructor who not only
provides excellent lessons, but responds to all discussion area notes
in a timely manner. I hope Ann decides to add more classes as she has a
wealth of knowledge to share with others, and is a terrific instructor!"
"Ann, Thanks for all of the helpful advice. I really
appreciate how quickly you were able to respond after we completed an
assignment. I thought this was an excellent course, and it taught me a
lot of helpful information. Thanks!"
"Ann was an excellent instructor for this course. Extremely knowledgeable and helpful!"
"Being new to HR, I found this course most helpful. It
helped me to understand the HR functions and gave me guidance and ideas
to bring into our program. I feel confident I can contribute
successfully to my company."
"Dear Ann, Loved the course and found it very useful and
informative. I hope my future courses are as great as this one was!! I
also felt that you were a great teacher and very knowledgeable about
the course and it's contents. Thank You So Much!"
"Enjoyed the class and good response from instructor. Liked
the easy way of getting on the class work area and onto the other
areas."
"Enjoyed the class and look forward to taking more from this instructor."
"Enjoyed the course. The instructor was very prompt in her replies to discussions. Her feedback was always interesting."
"Excellent class. Very good information that was exactly what I was looking for."
"Excellent course and instructor! Just what anyone needs to get started in the HR field."
"Excellent course!!! Very insightful information!!! Didn't
take up a lot of time, and would recommend this course to anyone who
works in any office!!"
"Excellent presentation, sharing of ideas, interaction, and feedback."
"Great class and excellent instructor! I learned so much in this class that my knowledge improved 100% on this subject."
"Great course and great instructor! Looking for to more courses of this type!"
"Great course and instructor. Lots of helpful information."
"Great course, excellent instructor!"
"Great course for an overview of Human Resource plus good
tips on handling different aspects of the function such as hiring,
developing/updating employee manuals, communications and benefits.
Discussion area with instructor and other students was beneficial as a
way to share ideas and learn from the experience of others."
"Great course, great examples, a lot of information learned."
"Great Course! Great Instructor! Thanks so much. Course gave me the basics of HR I needed."
"Great course. Our instructor assisted in every way possible. Questions/concerns were always answered. Very useful!"
"I am new to the Human Resources field. I enjoyed the course
very much. I have used the information every day since I started the
course. Thanks for the insight."
"I am so grateful for the online course. This course has
enabled me to not only gain more knowledge while in my present
position- but, it will also be a plus on my resume. I have learned so
much and would highly recommend it. Thank you Ms. Nevers for your
passion and love of Human Resources."
"I enjoyed the class very much and am hoping to take more classes next fall."
"I enjoyed the interaction that the classmates had with the
instructor. I like the fact that we received a great deal of
supplementary material that we can study further. Anne gave great
feedback. I would definitely take another course led by her."
"I enjoyed this class and hope to take additional online classes in the near future."
"I enjoyed this class very much. It met my immediate need of
an introduction to the human resourse field. I am seriously considering
making a career change. I may have an opportunity in March to
transition into the human resource field. I would certainly recommend
this course to others."
"I enjoyed this course and always looked forward to the next lesson. I will recommend an internet course anytime. Thank you."
"I enjoyed this course and found it very informative. I have
learned a lot pertaining to my job and company. very useful to myself.
I would highly recommend the instructor. She was very knowledgeable."
"I enjoyed this course and it was very informative for me on topics regarding HR."
"I enjoyed this course, it was the perfect length and
covered all of the essentials in which I was looking for. The professor
was excellent, her writing skills are exceptional, everyting was
explained very clearly. I would strongly recommend this course!"
"I enjoyed this course very much. Being new to the HR field,
I feel that this course provided an excellent overview of the
profession. I have printed out the entire course and will keep it in my
office for reference. Thank you."
"I feel I learned a great deal from this course and will be able to use this information in my career. Thank you!"
"I feel there was a lot of information that I will be able
to take along with me and use in the work place along the way I have
had a lot of good ideas that I plan on working into our procedures at
work."
"I felt the class was very informative and it kept my
attention. I definitely would recommend anyone interested in going into
HR to take this course."
"I felt the course content and instructor were wonderful!"
"I found the class to be very informative and interesting. I
also feel that it has helped me tremendously in finding a new career."
"I found this course to be extremely useful to someone
trying to enter the HR arena. It touched on, and confirmed, things that
I already knew which were very helpful in my employment."
"I found this course to be highly informative and met my
needs with a great deal of satisfaction. The instructor always
responded to discussion on a timely basis and had a great deal of
knowledge relating to the subject matter. I would highly recommend this
course to others."
"I have been in the Human Resources field for more than
twenty years and the instructor was obviously knowledgeable and highly
qualified. What I enjoyed most was almost getting to know her though
her teaching style and the composition of the lessons made them
interesting to read, not boring."
"I learned a great deal about HR and enjoyed this class very much. It was well organized and well prepared."
"I learned a great deal of information in this course, which
I can apply to my daily work environment. This is a wonderful
introduction to the Human Resources field for those just entering HR,
taking the course to brush up on their HR skills, or for anyone not in
HR to learn what the HR function is all about. Ann is a wonderful
instructor! Thanks so much!"
"I learned a lot from this course and instructor. I think
the instructor taught me as much as the class lessons. I have printed
out many of her comments to keep for the future."
"I learned a lot taking this course. The instructor made it easier taking this course online."
"I learned a lot that I didn't know which helped me tremendously. I enjoyed reading the instructors comments."
"I loved everything about the instructor and the course. She
explained everything in detail. Whenever I submitted a comment in the
discussion area, she was prompt and very helpful. Thank you so much for
the opportunity in learning more about HR."
"I loved these classes and the instructor was perfect to me. Helped me a lot improving my knowledge in Human Resources field."
"I'm glad I attended this class. I've learned a lot, I'm a
Human Resources Officer and I feel that with this course I can do a
better job and the lessons can serve as reference sometime. The
instructor did a great job. Thank you."
"In my role as a Sales Manager I deal with the HR Function
every day. The course really opened my eyes as to the Function. I
gained some newfound skills from this course."
"I really enjoyed taking this class. I have a very hectic
work schedule and having access to online training has proved to be a
tremendous help to me. The course materials and the timely responses
from the instructor made the process enjoyable and informative. I've
learned a lot of valuable information from this course that I can apply
immediately at work. I intend to enroll in additional courses."
"I really enjoyed this class. It was a great help as well as
an inspiration for me. I thought the format was great and the
instructor was awesome!"
"I really enjoyed this class. The information that I gain in
this course will be beneficial for me in my job. My husband and I
recently started a small business and the information given in this
class was priceless."
"I really enjoyed this course. Being a busy working person,
like so many, this course had the right length and structure. I found
the material easy to read and was able to reflect upon my current and
past work situations. I also feel, just for myself, this course gave me
confidence in my opinion of the role of the human resource department.
This is a great feeling. Thank you."
"I really enjoyed this course. I had some personal issues
occur while taking them so it was helpful that I could go back and
finish missed work. I learned so much and will recommend it to others!"
"I really liked the instructor's style of teaching. The
subject was taught in a historical, factual, self experience and down
to earth manner. This made the reading interesting and comprehensable.
Thanks, I really gained a sense of understanding and knowledge from
this course."
"It has been a pleasure. This was my first on-line experience, and it was a good one."
"I think the instructor did a wonderful job! Each discussion
area posting was almost always answered by the instructor in a very
timely manner. I truly felt as if the instructor gave her full
attention to every aspect of the course; she was very knowledgeable on
the subject and always supplied fabulous websites, books, etc. for us
to expand our knowledge once the course ends! I would definitely
recommend this very useful course to anyone!"
"I thoroughly enjoyed taking this course. I do not work in
the Human Resource department, but I have always been interested in
that field. There was a lot of interesting facts and helpful
information that I can use."
"I thoroughly enjoyed this course. I am new to the field of
Human Resources and found this course to be extremely interesting. The
course instructor was very knowledgeable about the subject area. I
would highly recommend this course to anyone interested in getting a
foundation in Human Resource Management."
"I thoroughly enjoyed this course on Human Resources. I felt
like I learned a lot not only about the history and evolution of Human
Resources, but about how my own principles and values compared with the
principles and policies that were taught in the course. My instructor,
Ann was very inspiring and encouraging as well as the other people who
were taking the course. I would highly recommend this class to others."
"I thoroughly enjoyed Understanding the Human Resources
Function! I found it informative, interactive and it had a great
instructor. I will be signing up to take more of these courses. Keep up
the great work!!"
"I thought Ann to be an excellent instructor. I have learned
quite a bit from this course and would highly recommend it to anybody
interested in the human resources field or furthering their careers."
"I thought the course provided me with the information I
needed in my career. I enjoyed the interaction with the instructor and
thought the discussion areas were just as helpful. Thank you!"
"I thought the discussion section was the best part of the
course because of the informative and interesting responses from the
instructor. Excellent class, thank you."
"I thought the instructor did a great job and showed us how
her personal experiences have helped her in this area. I liked that she
commented on all our discussion subjects and always put in a saying to
show that throughout times this teaching will come into play and will
help us along the way."
"It was a great start to my Human Resources career, the text was interesting and was very easy to read....thanks."
"It was a very informative course and I thoroughly enjoyed
it. I have collected a lot of useful information that I have already
had the opportunity to use in the daily course of my job. Thank you."
"I was complete satisfied with the course content and
presentation. It has been extremely helpful in my present job and I
plan to rely on the knowledge gained to help improve my HR skills."
"I was pleasantly surprised at the breadth and depth of the
course and enjoyed the challenges of completing the course work…I
really liked the supplemental material and used the "directed"
opportunities to allow myself to really search for info on the
internet. I found areas of concern to address at my workplace while
also feeling reassured that I'm doing a pretty good job on most things.
Thanks."
"I wondered if this class would help me, and it did. I
learned how the hiring process works and I noticed things that I never
paid attention to [before]. It is also beginning to help in my new
entrepreneurship. This class should not be a choice; it should be a
must for everyone in business. Thank you! I hope to try to join another
class in the near future!"
"I would recommend all business professionals to take this
course. This will be a very useful tool for me in the future. I gained
a plethora of knowledge and confidence!"
"I would strongly recommend this course for anyone that is
going into Human Resources or for anyone that is pursuing a job in
management because this information can be used in all walks of life."
Ann Nevers is a good instructor and I enjoyed her positive feedback. I
give this course an A+"
"Ms. Ann is a wonderful instructor. I have a very busy
schedule and I was really concerned about the course keeping my
interest. Ms. Ann kept me logged in constantly and the best part is I
learned so much. I plan on using this knowledge in my daily functions.
Wonderful course and instructor."
"Ms Nevers did a fantastic job with this course! Thank you."
"Thank you for all the feedback. because of the interesting content in this course, I hope to pursue a career in this area."
"Thank you for teaching this course! It was very useful.
This course was extremely helpful to me. The supplementary material was
very useful. I found the course to be extremely helpful for a newcomer
to Human Resources. The supplementary links were excellent and the
instructor gave you feedback on any questions and discussion items
within a day or two. Great class!!"
"Thank you so much for this course! I learned so much. This
was my first on-line course and the course layout and timeline fit my
schedule very well. I would definitely enroll for another course."
"Thank you so much! I really enjoyed the course, the
discussion, and the input from other members of the class. I learned a
lot."
"The course is packed with information that I can apply on my job immediately. Excellent course!"
"The course provided an excellent overview of the Human
Resource function. Good examples were used and I feel I received a
strong base from which to grow on. Thanks!"
"The course was accurate and very interesting. I would recommend it to every HR professional!"
"The information provided was very useful and easy to follow
and understand. I personally will use this course as a resource tool as
well as suggest to those within my field."
"The instructor is very well-informed, and gave very good
feedback in the discussion area. She answered questions thoroughly and
often guided the students to other resources. I often copied the
information she gave to use for future reference."
"The size of the lessons were just right and fit my ability
to study and review the information at odd times during the day and
evening, plus weekends Plan to take more courses."
"This class was very informative and the instructor was
quick to answer and could address any question asked. This class helped
me a great deal as a Human Resource Assistant. I have only been one for
6 months and never had any experience before so this class was what I
needed. Thank you Ann!"
"This course and the instructer were wonderful! I would gladly refer people to it!"
"This course brought to light all the things my agency does
right. It also helped me to realize the things we needed to be doing.
It was very useful to me, as it was my first course related to the
position I now hold. Thank you!"
"This course has been a big help in my present job and I feel it will help in the advancement of my career."
"This course introduced me to a world of HR that I did not
know existed. I really talks about the ins and outs of the field. It
made me more interested in HR, and I can’t wait to take more courses."
"This course was extremely helpful to me. I loved how the
professor wrote a detailed response to all of the answers. It showed
that she was genuinely interested in what we had to say."
"This course was more than I expected! Ann is a wonderful
instructor. I thoroughly enjoy her teaching skills. There was so much
information in such a short period of time, but very well written and
presented! I highly recommend this course as a "spring board" for all
those who choose to "pursue excellence." Thanks so much."
"This course was perfect for a newcomer to the field of
human resources. The instructor's responses to our discussion postings
were very informative and a great source of information. I thoroughly
enjoyed the class and gained a much better understanding of the human
resource role."
"This course was really great. I already have an interest in
pursuing an HR career. This course gave me great insight into the job.
Ann Nevers is a wonderful instructor."
"This is an excellent course to take if your thinking about having a career in human resources. The instructor is excellent!"
"This is my first experience with an online course and it
has been a great learning tool. Highly recommend this course to others
in the Human Resources field that are intimidated by classroom
participation."
"This is the first on line course I've ever taken. I was very impressed."
"This was a great introductory course to the Human Resource
function. I look forward to taking more on-line classes that address
this topic."
"This was a very enjoyable class. With lots of useful
information. I would highly recommend this course to anyone considering
going into HR."
"This was my first online class and it was a good
experience. The class was interesting and had good information for
anyone. The material presented by the instructor was great."
"This was my first online course and I'd really liked the
instructor. She made it where everything was clear and easy to
understand. I would definitely recommend this course and Ann Nevers."
"This was my first online course and I enjoyed it very much!
It was informative, thorough, easy to understand and easy to access
whenever convenient for me. Thanks, and I'll be signing up for another
class!"
"This was my first online course and I really enjoyed it.
The format works just right for me and I am able to handle the
requirements of the course in the midst of working full time and taking
care of my 3 year old son. I look forward to taking more online courses
in business admin and have just started the Project Mgmt course."
"This was my first online course. It was a very positive
experience. I found the instructor to be extremely knowledgeable and
the lessons were very informational in easy to understand language. I
learned much from this course that will be invaluable to me in my
career choice."
"This was the first time I enrolled in an on-line course and I am very happy."
"Very enlightening course. Every HR person should take this class at some point."
"Very good course. Highly recommend it. Great teacher."
"Very informative and enjoyable. I could go at my own pace and will recommend it to others in the future. Thank you."
"WOW, what a great class!"
To purchase this course, click the Enroll Now button below:
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No
matter what role we play in an organization, we are all affected by
human resources. This course is designed to help people without
experience in human resources to understand this very vital link in the
organizational chain. It will prepare both managers and business owners
to handle basic human resource functions in a way that will ensure the
best possible result. In particular, attention is given to the hiring
process, including ways to locate quality employees in a competitive
labor market. Employee rights and the legal side of the human resource
field are also covered.